Welcome To The Practice

The website provides many online facilities, including appointment booking and cancellation, registration, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative

Doctors

Presently our complement includes Drs Averill, Thomas, Kirk-Smith, Jones, Morris, Creed & Koshal.

How To Contact Us

Abbey Court, 7-15 St John's Road Tunbridge Wells TN4 9TF

Telephone: 01892 546422 *
Fax: 01892 533987
Out Of Hours: NHS 111

* Can we ask all of our patients to refrain from calling the surgery between 8.30am - 9.30am unless it is of an urgent medical nature.  We need to keep our phone lines free for patients who are unwell on the day and have to get through to us to book urgent appointments.
All routine appointments must be booked in advance, not on the day.

Introducing Patient Access Online Services

Book Appointments, Order Repeat Prescriptions and Update Personal Information Online
Click here for more information.

Please Note

There are a limited number of parking spaces in the first parking section at the rear of the building and are on a 'first come, first served' basis, these spaces are shared with the users of Abbey Court Medical Centre, the Dolphin Centre, the Diabetes Centre and the Pharmacy, which means that there can be an extremely high volume of users at any one point in time. Please note that our patients are not permitted to park in the section marked 'Kidney Centre Users Only' which is seperated by the bollards, the parking system, operated and managed by Parking Eye is via a virtual permit list. In order to qualify for 1.5 hours free parking you will need to enter your full registration details into the touch screen terminal that is located on our reception desk and press enter. You will need to enter your vehicle details EVERY time you use the car park. Failure to comply with the terms and conditions will result in a Parking Charge of £70, which will be reduced to £40 if paid within 14 days of issue.

Please note that the surgery is unable to deal with queries regarding penalty notices, and you will need to contact the company directly to appeal.

How information about you helps the NHS to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so they can provide the best possible care for everyone. This information along with your postcode, date of birth, gender and NHS number but not your name, are sent to a secure system where it can be linked with other information such as diagnoses and medication. This allows those planning NHS Services to use information in a way that does not identify you. The data is governed by data protection laws.

YOU HAVE A CHOICE.
If you are happy for your information to be used in this way, you do not need to do anything. If you have concerns or wish to prevent this from happening, please speak with a member of staff or ask for a copy of the leaflet "How information about you helps us to provide better care". More information can be found at www.nhs.uk/caredata

An opt out form can be requested from reception.

Flu Vaccine

Vaccines are available between October – March. Please see the noticeboard for further information or pick up a leaflet at the surgery.

CLICK HERE for further information about flu vaccination.

Repeat Prescriptions online

You can now order repeat prescriptions online. click for more details >>

Electronic Prescription Service

We introduced an Electronic Prescription Service in December 2012. Please fill in the form, by clicking this link, to nominate the Pharmacy you wish to use. Please return your completed form as soon as possible to your Pharmacy or to us.

Travel Risk Assessment

If you are thinking of travelling abroad, you may require advice on vaccinations. Please call the surgery to make a Travel Clinic appointment with our Practice Nurse at your earliest convenience.  There is no longer any need for completion of a travel questionnaire, the Nurse will discuss all the relevant details with you at your appointment.

Please note: we need six weeks notice for travel vaccinations

Disabled Access

The surgery has a number of designated disabled parking spaces for patients at the rear of the building. There is a lift available.

Parking

There are a limited number of parking spaces in the first parking section at the rear of the building and are on a 'first come, first served' basis, these spaces are shared with the users of Abbey Court Medical Centre, The Dolphin Centre, The Diabetes Centre and the Pharmacy, which means that there can be an extremely high volume of users at any one point in time. Please note that our patients are not permitted to park in the section marked ‘Kidney Centre Users Only’ which is separated by the bollards, the parking system, operated and managed by Parking Eye is via a virtual permit list. In order to qualify for 1.5 hours free parking you will be required to enter your full registration details into the terminal located in our reception EVERY time you attend the surgery. Failure to comply with the terms and conditions will result in a penalty charge of £70, which will be reduced to £40 if paid within 14 days of date issued.
Please note that the surgery is unable to deal with queries regarding penalty notices and you will need to contact the company directly to appeal.

Practice News

Health Conditions A to Z

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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Abbey Court, 7-15 St John's Road, Tunbridge Wells, TN4 9TF
  • Telephone 01892 546422
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