Improved Access

Local GPs are working together to offer patients better access to appointments in General Practice inTunbridge Wells,Kent. Known as the ‘Improved Access’ Service.  This means that you can now book an appointment in a practice local to you:

  • Up until 8pm from Monday to Friday
  • On a Saturday (your practice can confirm which practices are open, and their opening hours on this day)
  • From 9am until 1pm on Sunday (at one of the three Improved Access Hubs located across the county)

Patients registered with any GP Surgery within Tunbridge Wells will be able to access this service via the participating surgeries in their area.

All appointments need to be pre-booked, either in advance or on the day. 

How to book an Improved Access appointment

Ring your GP Surgery as normal. If you would like an Improved Access appointment, the reception staff will tell you where clinics are being held on what day, and the times of the available appointments. A convenient appointment will be booked for you. If you use this service, it is very likely that you will be seen by a clinician from another surgery and not your own GP. The receptionist at your GP surgery will be able to provide details on this service to help you book an appointment.

This is NOT a walk in service – if you need urgent medical advice after 6.30pm, please phone NHS 111.

© Tree View Designs Ltd 2021