Notice Board

WE STILL HAVE FLU VACCINE AVAILABLE

PLEASE CALL THE SURGERY TO BOOK YOUR APPOINTMENT NOW IF YOU ARE OVER 65 OR ELIGIBLE FOR VACCINATION DUE TO OTHER REASONS.

(please see the leaflets & posters at the Surgery)

THANK YOU

1. OUT OF HOURS ACCESS TO MEDICAL CARE

WE ARE KEEN THAT OUR PATIENTS HAVE THE BEST QUALITY AND QUICKEST POSSIBLE SERVICE OUTSIDE OF NORMAL HOURS; IF YOU FEEL UNWELL OUTSIDE OF SURGERY HOURS, AND YOUR CONDITION IS NOT AN EMERGENCY OR LIFE THREATENING, PLEASE CONTACT THE OUT OF HOURS DOCTORS ON 03000 242 424 RATHER THAN ATTENDING THE A&E DEPARTMENT. IF YOU HAVE ANY QUERIES ABOUT THE OUT OF HOURS SERVICE, PLEASE ASK YOUR GP WHEN YOU NEXT ATTEND THE PRACTICE. THANK YOU.

2. IMMUNISATION NEWS

PARENTS SHOULD ENSURE THAT THEIR CHILDREN HAVE HAD ALL THEIR ROUTINE IMMUNISATIONS, MORE INFORMATION AVAILABLE AT www.immunisation.nhs.uk
IF YOU ARE UNSURE OF YOUR CHILD'S IMMUNISATION STATUS OR ARE CONCERNED, TALK TO YOUR GP, HEALTH VISITOR OR PRACTICE NURSE.

3. PARKING AT THE SURGERY

ALTHOUGH PARKING SPACES ARE AVAILABLE, PARKING BEHIND OUR BUILDING IS STRICTLY FOR THE DURATION OF YOUR APPOINTMENT ONLY. WE RESPECTFULLY ASK OUR PATIENTS NOT TO LEAVE THEIR VEHICLES HERE FOR ANY OTHER PURPOSE. THANK YOU.

4. NEW EMAIL ADDRESS FOR REPEAT PRESCRIPTIONS ONLY
wk-pct.CMC@nhs.net (We cannot accept emails for anything other than prescription requests - thank you)

NB: WE WILL NOT ACCEPT PRESCRIPTION REQUESTS OVER THE PHONE.

5. TRAINING DOCTOR
THE PRACTICE IS NOW INVOLVED WITH TRAINING THE NEXT GENERATION OF GPs, AND OVER THE NEXT 12 MONTHS YOU MAY BE OFFERED AN APPOINTMENT TO SEE ONE OF THE NEW DOCTORS. THE USUAL DOCTORS WILL BE SUPERVISING AND AVAILABLE IF REQUIRED.

6. TRIAGE
THE DOCTORS MAY TRIAGE CALLS DURING THE WORKING DAY .

7. TELEPHONE CONSULTATIONS
ALL THE DOCTORS CAN ACCEPT AND MAKE TELEPHONE CONSULTATIONS, USUALLY AFTER THE END OF MORNING OR EVENING SURGERY, THIS CAN AVOID UNNECESSARY SURGERY AND HOME VISITS.

8. EMAILS

THE DOCTORS AT CLANRICARDE HAVE DISCUSSED THE MATTER OF COMMUNICATING WITH PATIENTS VIA EMAIL. THE MAJOR CONCERN WITH THIS TYPE OF COMMUNICATION IS CONFIDENTIALITY. THE SURGERY HAS A POLICY OF NOT USING EMAIL OTHER THAN REQUESTS FOR PRESCRIPTIONS.

9. TRAVELLING ABROAD?

WHERE POSSIBLE PLEASE ALLOW A MINIMUM OF SIX WEEKS NOTICE PRIOR TO TRAVELLING FOR TRAVEL VACCINATION APPOINTMENTS.